How to Generate Static Password on New Income Tax Portal


If you are a frequent traveler, a nonresident, or a business owner who needs to travel a lot, it must be difficult for you to receive an OTP on your mobile every time you try to file a form at the income tax portal. If this has ever prevented you from being able to verify a return or perform a second-level authentication, this blog is for you. It must be so frustrating to not be able to upload an income tax form or ITR just because you can’t get an OTP on your cell.

If you’ve been struggling with this issue and haven’t found any solution so far, you’ll be delighted to know that the new income tax portal has a solution to this problem! The solution is to generate a static password. Now what is a static password and how do you generate it? 

First of all, you need to know that a static password is a second-level authentication. It is not used to log into the income tax portal. If you want to log into the income tax portal, you have two options– you could either log in using the login ID and password you would use to log into the old income tax portal, or you could log in using an OTP. We have a separate blog on that. 

Many users have faced this problem. Because of non-availability or for some technical reasons, they could not receive the OTPs or EVPs on their phones- maybe because their phones were not linked with the correct Aadhar number, or maybe because they were traveling overseas. This deferred the process of verification of ITR, uploading income tax forms at the income tax portal, and any other tasks requiring second-level authentication or updating various other information.

The new income tax website lets you generate a static password. Once you generate the static password, you will receive a 10-digit OTP on your email ID, and if you are working with a Chartered accountant or a tax advisor, you can send them the OTP so they can complete the filing for you. Now there are some points that you need to keep in mind with respect to generating the static password.

First, you might need to change the registered email ID at the income tax portal to your own email ID and then generate the static password. The second point that you need to keep in mind is that you’ll receive this password on your email ID.

These passwords are for one-time use only. An OTP cannot be reused after it has been used once. The third thing that you need to keep in mind is the OTP will be valid only for a period of 30 days from the time it has been generated. So if you have not used the OTP and 30 days have passed, then you can generate a second set of static passwords.

And even if you have used an OTP but it hasn’t been 30 days yet, you can still generate a second set of static passwords using the same method. And the final thing you need to keep in mind is that once you generate a static password, the option for you to generate it again will be disabled for the next 30 days. However, there will be an option for you to resend the OTP by email again.

You shouldn’t worry if you ever lose the email- you can just repeat the procedure and receive a new email with the same OTP. So now that you know what a static password is, how to use it, and where to use it, let’s go ahead and see how you can generate a static password.

Once you are logged into your profile, on the left, you’ll see a menu where you can update your profile. One of the options will be a Static Password. If you click on it, it will tell you about static passwords, and then you’ll have to click on Generate static password. It will send you a mail saying you have successfully generated a static password. Go and check your mail, you’ll find a 6-digit password to use in place of an OTP.

So even if you are not receiving OTPs, you can still validate anything which requires double authentication at the income tax website, and you can use the password for up to 30 days once you generate it, or until you use the password. Once you exhaust the OTP or 30 days, whichever is earlier, you will see the option to generate a static password again.

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